Night School

Night School is a management consultant agency, specializing in building vibrant, creative, and successful retail and hospitality businesses. 

Driven by our love for neighborhoods and independent brands, we implement business-critical systems and strategies, develop retail and hospitality concepts, and deliver tactical, actionable solutions to help bring your vision to life.

EunJean Song, Founder

EunJean Song is a hospitality operations expert with 15+ years of strategic planning, innovation, digital and leadership experience, spanning the restaurant, grocery, corporate dining, technology, and real estate industries.

  • Compass @ Google, Global VP of Program Development & Innovation

  • WeWork, Global VP of Retail, Food & Beverage

  • Whole Foods Market, Global Hospitality Director

  • Matt Dillon Restaurants, Director of Operations

  • Momofuku Group, Director of Operations

  • Complete CV here

With Night School, EunJean combines the services of a traditional SBA with the creativity, rigor, and discipline she’s honed from her past experiences. Her mission is to help build healthy and thriving independent brands that are iconic touchpoints in our neighborhoods.

WeWork Now (NYC)

WeWork Now (NYC)

Member Pitch Night, WeWork (SF, LA, NYC, London)

Member Pitch Night, WeWork (SF, LA, NYC, London)

Momofuku (NYC, Toronto, Sydney)

Momofuku (NYC, Toronto, Sydney)

WeWork WeMrkt (US-wide)

WeWork WeMrkt (US-wide)

The London Plane (Seattle)

The London Plane (Seattle)

Services

 

Operations

Build and launch scalable systems to facilitate healthy growth

  • Standard operating procedures

  • Retail & hospitality technology

  • Facilities operations

  • Process implementation

 

Customer Experience

Commit to customers and provide tailored hospitality experiences

  • Brand activations & experiences

  • Customer journey

  • Hospitality standards & training

 

Mixed-Use Management

Uplift and enrich customer experience with the right operators

  • Retail and restaurant curation for mixed-use properties

  • Negotiations

  • Brand positioning

  • Events & activations

  • Operational support

 
 

Concept & Product Development

Create a best-in-class experience that’s timely and inventive

  • Menu development

  • Design

  • Branding strategy

  • Trends & insights

 

Human Resources

Strengthen your team with clear communication and tactical training

  • Organizational structure

  • Compensation frameworks

  • Learning & development

  • Internal communication & culture

 

Financial Strategy

Become more profitable and invest in what matters to you

  • P&L management

  • Budgets & forecasting

  • Contracts

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Work Portfolio

 
 
© Dave Burke

© Dave Burke

WeWork Now

  • Concept & strategy

  • Talent & vendor management

  • Retail, food & beverage product development

  • Kitchen & cafe design

  • Leadership & team oversight

WeMrkt

  • Concept & Strategy

  • Talent & vendor management

  • Retail, food & beverage product development

  • Kitchen & cafe design

  • Leadership & team oversight

© Grace Rivera

© Grace Rivera

© Carlos Avila Gonzalez

© Carlos Avila Gonzalez

Pitch Night

  • Talent curation & management

  • Communications strategy

  • Event production

  • Purchasing & forecasting

Partnerships

  • WeWork: Bluestone Lane, By CHLOE, Dr. Smood, Aramark

  • Whole Foods Market: Jeremy Fox, Massimo Bottura, Four & Twenty Blackbirds, Sister Pie, Vedge

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© Gabriele Stabile

© Gabriele Stabile

Restaurant Openings

Concept Development

© Whole Foods

© Whole Foods

Contact

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